The benefits of e business performance measurement systems
  • Release Date : 08 July 2008
  • Publisher : Elsevier
  • Categories : Business & Economics
  • Pages : 100 pages
  • ISBN 13 : 0080888054
  • ISBN 10 : 9780080888057
Score: 4
From 245 Ratings

Synopsis : The benefits of e business performance measurement systems written by Matthew Hinton, published by Elsevier which was released on 08 July 2008. Download The benefits of e business performance measurement systems Books now! Available in PDF, EPUB, Mobi Format. To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis